Airbnb is working on an AI travel agent

We don’t think a traditional chatbot is the right way to plan a trip. We’re developing a custom-designed, AI-native experience that builds the interface around your question. Rather than a chat window, our agent draws on a library of hundreds of travel-specific interface elements—maps, photos, comparisons, calendars, itineraries—and composes them in real time to match what you’re looking for. Our agent will help guests explore options, make decisions with the people they’re traveling with, and take action directly in Airbnb.